Learning has seeded itself in practically every environment encountered by today’s worker. It has propagated beyond the LMS, beyond the classroom, beyond performance support tools. Increasingly, the distinction between work environments and learning environments is becoming obscure, and today’s successful learning initiatives anticipate tomorrow’s changes and improvements in developing and delivering learning and measuring its impact.
Our current state of mobility and the demand it has created for shorter content lengths, collaborative environments and personalized learning experiences are the primary drivers of this renaissance. While businesses grapple with what it means to be a digital organization, and as they deliberate over improvements to their current technologies and to their content development and messaging as it applies to these newer technologies, their audiences (workers, customers, brand advocates) consume various content at increasing rates, content that is seamlessly inserted into their lives by media providers who strategically employ the latest devices, platforms and channels that can reach them anywhere at any time with information that effectively changes behavior.
Moreover, these devices, platforms and channels – whether a computer, a mobile device, a social media channel, a native app, or any combination of these – are quickly interchanged and, in some cases, quickly discarded (by consumers and media providers alike) when they lose their popularity.
What remains is the content. When we hear phrases like mobile-first and cloud-first, most of us presuppose media to be content-first. With this post, we begin a series of blog articles in which we look at learning content and effective and sustainable learning strategies in the context of perpetual change – changes in the types of devices we use, our media environments, and the technologies that string them all together. We’ll look at underlying technologies, like the Experience API, that support learning in this new paradigm, and we’ll present strategies that can be used to launch successful learning initiatives that will survive continuing shifts in technology.